We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services. Before submitting your personal information to us, please read this Policy carefully to learn about our privacy practices. By visiting BestViews’s website, www.bestviews.com, or using a BestViews application (an “Application” or “App”) on a mobile phone, tablet, or similar device (a “Device”) or in connection with other sites or services, you are accepting the practices described herein.
What information we collect
How we use your Information
How is this information shared
Your choices with respect to the collection and use of your information
How can you exercise your rights provided under the GDPR
Data retention and account termination
Security of your personal information
California Residents: Your California Privacy Rights
International Data Transfer
How to contact us
What information we collect?
To provide our Service, we must process information about you. The types of information we collect depend on how you use our products. We may collect and store information about you in connection with your use of the Service, including any information you transmit to or through the Service. We use that information to provide the Service’s functionality, fulfill your requests, personalize your experience, improve the Service’s quality, engage in research and analysis relating to the Service, track usage of the Service, provide feedback to third party businesses that are listed on the Service, display relevant advertising, market the Service, provide customer support, message you, back up our systems, allow for disaster recovery, enhance the security of the Service, and comply with legal obligations. Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process.
Account Information: If you create a BestViews account, we may store and use the information you provide during that process, such as your user name, name, email address, zip code, physical address, and other information you may provide with your account, such as your gender, phone number, and birth date. We may publicly display this information, as well as any photo or other content you submit through the registration process, as part of your account profile. You can modify some of the information associated with your account through your profile settings. If you believe that someone has created an unauthorized account depicting you or your likeness, you can request its removal by contacting us.
Public Content: Your contributions to the Service are intended for public consumption and are therefore viewable by the public, including your photos, ratings, reviews, favorites, bookmarks, forum posts, media comments. your account profile (e.g., user name, name, city, month and year joined, profile photos, activity feed, last active, followers and following) is also intended for public consumption, as is some of your other activity through the Service, like how you vote on other people’s contributions, which contributions you like, which forum topics or users you follow, and which listings you bookmark. You can limit the public nature of some of these activities through your profile settings.
Communications: When you sign up for an account or use certain features, you are opting to receive messages from other users, businesses, and BestViews. If you exchange messages with others through the Service, we may store them in order to process and deliver them, allow you to manage them, and we may review and disclose them in connection with investigations related to use of the Service, as well as our efforts to improve the Service. We may not deliver messages that we believe are objectionable, such as spam messages, fraudulent or solicitations. If you send or receive messages through the Service via SMS text message, we may log phone numbers, phone carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts that they receive. We may also store information that you provide through communications to us, including from phone calls, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on BestViews, we may contact you, including by phone or email, using the contact information you provide us, publicly available information, or that we have on record for your business. Our calls with you may be monitored and recorded for quality purposes.
Information from partners, affiliates and other sources: We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to other information about you. For example, if you visit BestViews by “clicking through” from a site operated by one of our business partners, and you have registered with that partner, then information about you that you have provided to that partner may be shared with us, such as contact information and demographic information. As another example, if you access third party services, such as social media services, through our Website or before coming to our Website, or login to our site with third party social media accounts, we may collect information such as your user name, password, and other information made available to us through those services. We will work with our existing partners and potential future partners to improve and personalize your use of our Website in accordance with the practices outlined in this section and Policy.
Automatic Information: We automatically collect some information from your computer or Device when you use our Service. For example, we may collect and store session data, including your IP address, the date and time of your visit, type of your computer or mobile device, Web browser software, web browser type and language, device ID, name of mobile operator or ISP, mobile phone number, location (including geolocation, beacon based location and GPS), requested and referring URLs and mobile applications. We also may collect and store information about your online activity, such as content viewed, pages visited, and searches and/or reservations facilitated or made. One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users and customize your user experience. If you enable our mobile apps to access location information in the course of using the Service We may also receive and store your location. You can change the privacy settings of your Device at any time, in order to turn off the functionality to share location information with the Application.
Payments: If you initiate a payment through the Service, such as a reservation, booking, or placing a sponsored listing, we may collect and store information about you, such as your name, phone number, address, email, and booking and payment information (such as purchase total, billing account information, if paying by a credit card, credit card number and expiration date), as well as any other information you provide to us, in order to process your transaction, send this information to our payment processor, send communications about them to you, and populate forms for future transactions. This information may be shared with third parties such as a business listing owner to complete the reservation or booking or our payment processor to complete the payment transaction. Similarly, third parties may share such information with us, for the same purposes. If you submit credit card numbers for payment, we encrypt that information using industry standard technology. Please note that when booking or making reservation, the supplier processes your payment, not BestViews, unless otherwise specified. You agree to review and be bound by the supplier’s policies and procedures before making a booking or reservation through BestViews.
Contacts: You may be able to invite others to join on BestViews by providing us with their contact information, or by allowing us to access your contacts from your computer, mobile device, or third party sites to select which individuals you want to invite. If you allow us to access your contacts, we may transmit that information to our servers long enough to process your invitations.
Different Devices: You may access the Service through different devices (e.g., desktop computer or mobile phone) and different platforms (e.g., through Website or through mobile apps). The information that we collect and store through those different uses may be cross-referenced and combined, and your contributions through one BestViews platform will typically be similarly visible and accessible through all other BestViews platforms.
Cookies are small data text files and can be stored on your computer’s hard drive or your Device (if your Web browser permits). Cookies may transmit information about you and your use of the Service, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may be persistent or stored only during an individual session.
|Category of use||Example|
|Preferences||These cookies allow our Service to remember information about how you prefer the way the Service behaves or looks, For example, we use a Cookie that tells us whether you have declined to allow us to send push notifications to your phone.|
|Analytics||These cookies help us understand how our visitors engage with our Service. We may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors.
In addition to reporting website usage statistics, Analytics cookies can also be used, together with some of the advertising cookies described above, to help show more relevant ads on our service and across the web and to measure interactions with the ads we show.
You can set some Cookie preferences through your device or browser settings, but doing so may affect the functionality of the Service. The method for disabling Cookies may vary by device and browser, but can usually be found in your device or browser preferences or security settings.
Our Service also may use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We may use Web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve Service performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings.
How we use your information?
We use the information we collect to provide our services, maintain and improve our services, develop new services, provide personalized services, measure performance, to communicate with you, to protect BestViews, our users and the public and to comply with legal obligations.
Please review “Your choices with respect to the collection and use of your information” below.
How is this information shared?
Others may receive information about you as follows:
Public Content: This can be seen by anyone, including even if they don’t have an account. Your contributions to the Service are intended for public consumption and are therefore viewable by the public, including photos you submit, ratings, reviews, favorites, bookmarks, forum posts, media comments. your account profile (e.g., user name, name, city, month and year joined, profile photos, activity feed, last active, followers and following) is also intended for public consumption, as is some of your other activity through the Service, like how you vote on other people’s contributions, which contributions you like, which forum topics or users you follow, and which listings you bookmark. You can limit the public nature of some of these activities through your profile settings.
Additionally, other BestViews members may contact you by using BestViews as an intermediary; however, BestViews will not share your email address with any other members nor display it any public manner.
Sharing with Third-Party Partners:
We work with third-party partners who help us provide and improve our Service or use our Service to grow their businesses, which makes it possible to operate our companies and provide free services to people around the world. We don’t sell any of your information to anyone, and we never will. We also impose strict restrictions on how our partners can use and disclose the data we provide. Here are the types of third parties we share information with:
Content Partners: We may allow third party partners to use and display some of the public content available through the Service, such as your photos, reviews, and other information detailed in Section 1(b) above.
Service Providers: We may rely on third party providers to perform certain services for us in connection with your use of the Service, such as technical infrastructure services, communications and hosting services, network security, customer support, tracking and reporting functions, payment processing, our own marketing of the Service, and other functions. We may share information from or about you with these third party providers so that they can perform their services or complete your requests. These third party providers may share information with us that they obtain from or about you in connection with providing their services or completing your requests. Third party providers may also share this information with their subsidiaries, joint ventures, or other companies under common control.
Aggregate or Anonymous Information: We may share user information in the aggregate with third parties, such as businesses that are listed on BestViews and content distributors. For example, we may disclose the number of users that have clicked on advertisements or we may tell our advertisers the number of visitors our Website receives or the most popular hotels. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
Investigations and Legal Disclosures: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure is reasonably necessary: (a) to comply with legal processes and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process or law enforcement requests served on us; (b) to prevent, investigate, or identify possible wrongdoing in connection with the Service; or (c) to protect our rights, reputation, property, or that of our users, affiliates, or the public.
External Links: The Service may link to third party services, like a business’s URL. Except as set forth herein, we do not share your personal information with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on or applicable to all such third party services.
Third Party Accounts: If you sign up for, or log into, BestViews using a third party service like Facebook or Google, or link your BestViews account to your account with a third party service like Facebook, or Twitter, we may receive information about you from such third party service. If you post content to a third party service through the Service, that third party service will also receive that content, which will be visible to anyone that has access to it through that third party service.
Your choices with respect to the collection and use of your information
- You can choose not to provide us with any information although it may be needed to take advantage of certain features offered on BestViews.
- Other users may be able to identify you, or associate you with your account, if you include personal information in the content you post publicly. You can reduce the risk of being personally identified by using the Service pseudonymously, though doing so could detract from the credibility of your contributions to the Service. BestViews users can also use members search feature to find one another based on their names. If you use the Service pseudonymously, people who know you may not be able to find you easily on the Service. Please also note that the messages you send or receive using the Service are only private to the extent that both you and the person you are communicating with keep them private. For example, if you send a message to another user, that user may choose to publicly post it. Also, we may access, review, and disclose such messages in connection with investigations related to use of the Service, as well as our efforts to improve the Service.
- You also can add or update information as described above. Furthermore, you can close your BestViews account by contacting us. If you decide to close your BestViews account, we will deactivate your account and remove your profile information from active view. Please note, however, that we may retain in our files some information associated with your account and past transactions for purposes including backups, fraud prevention, dispute resolution, investigations, and compliance with legal requirements.
- As a registered BestViews member, you can modify your email subscription choices at any time on your account profile page. Whether registered as a BestViews account holder or not, you also will be given the opportunity to unsubscribe from promotional messages in any such email we send. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your BestViews account, without offering you the opportunity to opt out of receiving them.
- As explained above, most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from BestViews, you may not be able to access portions of our site.
How can you exercise your rights provided under the GDPR?
If you are a resident of the EEA or Switzerland, under the General Data Protection Regulation, you have the right to access, correct, update or request deletion of your personal information. You also have the right to object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. You also have the right to opt-out of marketing communications we send you at any time. The Service generally provides you with a reasonable means to view and change your profile information and you can opt-out of marketing communications at any time by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we may send you or in your account settings. However, if you have any questions or concerns about the processing of your personal information, you may contact us as outlined in the “How to contact us” section below.
Data retention and account termination
You can close your account by contacting us on email at firstname.lastname@example.org and letting us know that you want to close your account. Once your account is closed, your account/profile page will not be visible to public. However closing your account may not remove your contributions including your ratings, comments, photos and other media submitted to public posts such as forum posts, listing reviews, photo-feed pages, any content in the messages sent to other members of the Service and any comments directly posted in the photo/media. These may continue to display together with your username and profile image thumbnail (if you haven’t removed your profile image before closing the account), however when someone clicks on the username link, it will not display the closed account holder’s account/profile page. If you would like to delete any comments or media you have submitted to such public posts (you can see these contributions in your account/profile page), you could do so before closing your account, by clicking on the report button or flag icon on each such individual public post you would like to have removed and letting us know that you would like to have it removed. For information on how to remove your specific contributions, pictures, posts etc. including deleting your profile and cover pictures, please see Remove My Content. If you need to close your account with bulk deletion of your content, please write to us on email at email@example.com and let us know about your situation and request us to delete all your content. Please keep in mind that such bulk deletion may still retain photo and video comments you have made (this will show attributed to your username, but clicking on the username will not show your profile page).
The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us at firstname.lastname@example.org and let us know. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account as soon as possible.
Security of your personal information
We want you to feel confident about using BestViews, and we are committed to protecting the information we collect. We use various safeguards to protect the personal information submitted to us, both during transmission and once we receive it and only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
California residents: Your California privacy rights
We do not disclose your personal information to third parties for the purpose of directly marketing their goods or services to you unless you first agree to such disclosure. If you have any questions regarding this policy, or would like to change your preferences, you may contact us at the address listed above in Section 8.
International data transfer
How to contact us
email@example.com , or write to us at the following address:
If you are a resident of the United States or Canada:
Best Views LLC
Attn: Privacy Officer
377 S Mary Avenue
Sunnyvale, CA 94086 USA
Last updated on April 24 2019